Effective date: October 29, 2026
These Terms of Service ("Terms") govern your use of solsticecoffee.com and any related pages, forms, text messages and online services (together, the "Services") operated by Solstice Coffee LLC ("Solstice," "we," "us"), 8126 Wicker Ave, St. John, IN. By using the Services, you agree to these Terms. If you don't agree, please don't use the Services.
1. Using the Services
You must be at least 13 years old to use the Services, and 18 or older (or have a parent or guardian's permission) to book events, workshops or catering. You agree to give accurate information and not to misuse the Services, including by interfering with the site, attempting unauthorized access, or submitting false orders or bookings.
2. Menu, prices and availability
Menu items, prices, hours and availability can change without notice and may differ in store. Photos are for illustration. Fresh flowers are seasonal; we may substitute stems of equal or greater value and similar style when an item isn't available.
3. Online ordering, loyalty and gift cards
Online ordering, payments, loyalty rewards and gift cards are processed through our point-of-sale provider, Toast. Those transactions are also subject to Toast's own terms and privacy policy. Rewards and gift cards have no cash value except where required by law, can't be transferred unless stated, and follow the program rules shown at sign-up or purchase.
4. Events, workshops, catering and flower orders
Bookings are confirmed only when we confirm them in writing (email or text). Deposits, cancellation and refund terms are shown at booking or in your confirmation and apply to that booking. If we must cancel, we'll offer a reschedule or a refund of amounts paid. Food allergies: our kitchen handles common allergens, including milk, eggs, wheat, soy and tree nuts, and we can't guarantee any item is allergen-free.
5. Text messages
If you opt in to texts, our SMS Terms in Section 13 apply. Consent to texts is never required to buy anything from us.
6. Content and intellectual property
The Solstice name, logos, photos, recipes, text and design on the Services belong to Solstice or our licensors. You may not copy or use them commercially without our written permission. If you send us photos, reviews or feedback, you allow us to use them to operate and promote Solstice, and we'll credit you where practical.
7. Third-party links
The Services link to third parties such as Toast, Google, Instagram, TikTok and Facebook. We aren't responsible for their content, terms or privacy practices.
8. Disclaimers
The Services are provided "as is" and "as available." To the fullest extent allowed by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't guarantee the site will be uninterrupted or error-free.
9. Limitation of liability
To the fullest extent allowed by law, Solstice won't be liable for indirect, incidental, special or consequential damages arising from your use of the Services. Our total liability for any claim relating to the Services is limited to the amount you paid us for the order or booking that gave rise to the claim.
10. Governing law
These Terms are governed by the laws of the State of Indiana. Any dispute will be handled in the state or federal courts located in Lake County, Indiana.
11. Changes
We may update these Terms. The effective date at the top shows when they last changed. Continued use of the Services after a change means you accept the updated Terms.
12. Contact
Solstice Coffee LLC, 8126 Wicker Ave, St. John, IN · [email protected] · (219) 351-8365
13. SMS Terms
By opting in to Solstice Coffee text messages (for example, through a form on our website or in store), you agree to receive recurring automated texts at the number you provide, such as order and booking updates, reminders and promotions. Consent is not a condition of any purchase.
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe at any time. You'll get one confirmation text and no further messages.
Reply HELP for help, or contact us at [email protected] or (219) 351-8365.
Carriers are not liable for delayed or undelivered messages.
For how we handle your information, including your mobile number, see our Privacy Policy.